Terms and Conditions

Introduction

The following Terms and Conditions (the “Terms and Conditions”) (together with any documents referred to herein) apply to your use of our website: www.holychiclosangeles.com (further referred to as “the website”). This website, including any of their related web pages, content, functionality and services offered thereon is operated by Holy Chic Los Angeles.
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE WEBSITE.

Consent

Your use of the website in any form signifies your unconditional acceptance of and agreement to be bound by these Terms and Conditions and shall have the same force and effect as if you had actually signed an agreement embodying these terms. If you do not agree to be bound by these Terms and Conditions, you may not access or otherwise use the website. You hereby represent and warrant that you are either 18 years of age or older, an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. This website is offered and available to users who are 13 years of age or older. By using this website, you represent and warrant that you are of legal age to form a binding contract with the company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the website.

Placing an Order with Holy Chic Los Angeles

By placing an order with Holy Chic Los Angeles, either in store, on the phone or via our website at www.holychiclosangeles.com (further referred to as “the website”) you are agreeing to the following terms and conditions.

Return and Refund Policy

Please choose carefully as we will not be able to cancel your order, offer a refund or exchange on any preserved roses arrangements due to simple change of mind.

  • All our preserved rose products are made to order
  • All sales of our preserved rose products are final and no refunds or store credit will be issued.

For candles and Chic Gifts items we accept returns within 14 days of delivery as long as the item has not been removed from its original packaging. There is a 20% restocking fee & shipping is not to be refunded.

We understand that sometimes our products may be damaged in transit due to no fault of ours or the customer. In case your order arrives damaged or defected, please notify us within 3 days after its delivery by emailing more@holychiclosangeles.com or calling us at +1-747-999-2020.

We also reserve the right to ask for photographic proof of any damages in order for us to investigate the issue.

Local delivery details

Local delivery is available for $90 and up orders in the Los Angeles Area for a $25 flat rate. We also offer same day local delivery services in the Los Angeles Area for orders placed by 10:00 am.
We always strive to deliver every order on time to a recipient’s address that has been provided. However, there are times when this is not possible due to problems our couriers may encounter when delivering an order. Thus, it is very important that you provide us with an accurate recipient’s address and additional details/instructions if any.
We cannot be liable for non-deliveries in case of invalid recipient’s address provided by the client, if the recipient isn’t available at the address provided or if the recipient rejects to accept the delivery.
In these cases, our representative will contact you for further instructions. Your order will be available for collection at our Boutique or you may arrange for another delivery attempt of your order which will be subject to an additional delivery charge.

Payment

Orders can only be confirmed if the full amount due is paid immediately by credit or debit card, via PayPal or ShopPay when submitting an order through our website.

Website access and limited license

We grant you a non-exclusive, non-transferable, limited right to access, use and display the website for your personal, non-commercial purposes only. You may download a copy of the website (and any content therein) for permitted uses under this limited license, provided that you maintain all copyright, trademark, service mark notices and other attributions contained in such content (including without limitation, with respect to the copyrights, trademarks and service marks of Holy Chic Los Angeles, its affiliates, or any third parties that are identified). Except as otherwise provided herein, you may not copy, modify, create derivative works from, publicly display or perform, republish, transfer, sell, download (other than page caching on your web browser), store, transmit or exploit this website or any portion thereof without our express prior written consent. In addition, you must not reproduce, resell, or otherwise exploit for any commercial purposes any products or services provided on or through this website or any content. We reserve the right, in our sole discretion, to terminate or suspend your access to, and/or use of, the website, or any portion thereof, at any time, with or without notice if we have reason to believe you have violated, or have attempted to violate, these Terms and Conditions.

Personal Data and Registration

Certain areas of the website may require registration. If you register or provide information to us in any manner, you agree to provide only true, accurate, current and complete information. If we issue a username and/or password to you, you agree to protect such information by, among other things, keeping your username, password and any other information relating to your account confidential. The protection of your username and password is your responsibility. If, notwithstanding the foregoing obligation, you allow another party to use your account, you will be responsible for making such party aware of these Terms and Conditions and for the use of the website by such party in accordance therewith.

Privacy Policy

The Company’s Privacy Policy describes our privacy practices with regard to information collected from you when you use the website and is hereby incorporated by reference into these Terms and Conditions. By using the website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. Please also refer to our Privacy Policy web page.

Limitation of Liability

The website may link to other Internet websites and resources, including to the websites operated by affiliates, sponsors, advertisers and other third parties. The inclusion of any link to such websites does not imply the endorsement, affiliation or recommendation by us of such other website(s), and is for your reference and convenience only. We have no control over such other websites or their policies and expressly disclaims all responsibility or liability in connection with such other websites or their contents (including the accuracy thereof). You should direct any concerns regarding any link or other website to the site administrator or webmaster of such other website. Linking to any third party website is at your own risk and subject to the terms and conditions of use of such third party website(s), which you should review carefully before engaging in any transactions on such website(s). You may create a hyperlink to the homepage of our website, provided that (i) you do not create a link to any part of the website other than the homepage; (ii) you do so in a way that is fair and legal and does not damage our reputation or portray the website, the content, us and/or our affiliates, or our products or services in any false, misleading, derogatory, or otherwise offensive manner; (iii) you do not establish a link from any website not owned by you; (iv) such link does not suggest any form of association, approval or endorsement on our part where none exists; (v) such link accurately displays the website or content in full (including all copyrights, trademarks, service marks, branding, advertising and promotional materials) and as originally displayed on the website (without alteration of any kind); and (vi) you do not in any circumstance "frame" the website or any of its content on any other website. Any other use of the website, content or any intellectual properties of ours as part of any link to the website without our express written permission are strictly prohibited. We reserve the right at any time, in our sole discretion, to withdraw the linking permission described in this paragraph without notice. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease.

Product information and pricing

We have made every effort to display as accurately as possible the pricing and availability, colors, description of products, or other content that appears on this website. Unfortunately, it is not possible to ensure that the website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, errors or omissions, some of which may relate to pricing and availability, colors, description of products, or other content on this website. We reserve the right to correct any typographical mistakes, inaccuracies, errors or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice to you. Most of our products displayed on the website are available at Holy Chic Los Angeles locations in the United States. In-store products may sometimes differ from online prices and prices may change without notice. The prices displayed on the website are quoted in U.S. Dollars and are valid and effective only in the United States.

Warranty

THE WEBSITE, INCLUDING ALL CONTENT, SOFTWARE, FUNCTIONS, MATERIALS AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE, IS PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS. NEITHER WE, NOR OUR AFFILIATES, LICENSORS, SERVICE PROVIDERS (INCLUDING SUPPLIERS), EMPLOYEES, AGENTS, OFFICERS/DIRECTORS/MANAGERS, AND ANY OTHER SIMILARLY SITUATED PERSONS (COLLECTIVELY, “ASSOCIATED PERSONS”) MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE, THE CONTENT THEREOF, ANY PRODUCT OR SERVICE AVAILABLE THROUGH THE WEBSITE (INCLUDING, WITHOUT LIMITATION, THAT THE WEBSITE, ITS CONTENT OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER(S) THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND THAT THE WEBSITE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS). TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR ASSOCIATED PERSONS DISCLAIM ALL REPRESENTATIONS, WARRANTIES, CONDITIONS, INDEMNITIES AND GUARANTEES AS TO THE WEBSITE, THE CONTENT THEREOF OR ANY PRODUCT OR SERVICE AVAILABLE THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED, STATUTORY, ORAL OR WRITTEN (INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, REASONABLE CARE, COMPATIBILITY, SECURITY (INCLUDING THE TRANSMISSION OF SENSITIVE INFORMATION FROM, TO OR THROUGH THE WEBSITE OR ANY LINKED SITE), SATISFACTORY QUALITY, TITLE OR NON-INFRINGEMENT, IN EACH INSTANCE WITH RESPECT TO THE WEBSITE OR ANY CONTENT THEREON). YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS OF WARRANTIES MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.